Legal Document

dxwin Terms & Conditions — A Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before creating an account or using any service on dxwin. They contain full details of your rights and responsibilities.

Last Updated: June 2026  |  Version: 3.2
Reading Progress
Account Policy0%
Payment Terms0%
Bonus Terms0%
Gaming Policy0%
Reading the full terms and conditions is essential to protecting your rights

Key Policy Summary

Dxwin's 6 core principles that apply to all members

Age Verification & Identity Check

The minimum age to register on dxwin is 18. All members must complete identity verification (KYC). Providing false information is a punishable offence and may result in account termination.

Fair Payments & Withdrawals

Fast transactions via bKash, Nagad, and bank transfer. Minimum deposit ৳500, with no hidden withdrawal fees. All transactions are fully transparent and recorded.

Bonus Terms & Conditions

The wagering requirement for each bonus is clearly stated. Certain conditions must be met before bonus funds can be withdrawn. Failure to comply may result in the bonus being forfeited.

Fraud & Cheating Are Strictly Prohibited

Multiple accounts per person, software hacking, bonus abuse, and any form of fraudulent activity are strictly prohibited. Violations will result in permanent account closure.

Responsible Gaming Obligations

Dxwin encourages all members to game responsibly. Deposit limits, self-exclusion, and cool-down options are always available. If you need help, we're here for you.

Privacy & Data Protection

Your personal information is protected with SSL encryption and is never shared with third parties. Our full Privacy Policy is available on the Privacy Policy page.

Section 1

Introduction & General Terms

Dxwin (referred to herein as "we", "the Platform", or "dxwin") is an international online gaming service operating in Bangladesh and various other countries. These Terms & Conditions constitute a legally binding agreement between dxwin and its members (referred to herein as "you" or "member").

By registering, logging in, or using any service on dxwin, you confirm that you have read, understood, and fully accepted these terms and conditions. If you do not agree with any of the terms, please refrain from using our services.

These terms and conditions are written in Bengali so that all members in Bangladesh can easily understand them. If you have any questions, our 24/7 support team is ready to help.

These Terms & Conditions apply to all dxwin services, including: slots, Live Casino, Sports Betting, lottery, jackpot, and any other gaming products that may be added in the future.

Section 2

Account Registration & Usage Policy

2.1 Age Requirement: You must be at least 18 (eighteen) years of age to register on dxwin. Our platform is strictly off-limits to minors. No account will be fully activated without age verification.

2.2 One Account Policy: Each individual, household, or device may only create one account. Multiple accounts are strictly prohibited. If detected, all associated accounts will be closed and any winnings may be forfeited.

2.3 Accurate Information: All information provided at registration must be complete, truthful, and accurate. Your name, address, and national ID number must all be genuine. Providing false or misleading information will result in account termination.

  • Your account password must be kept strictly confidential
  • Sharing your account with others is strictly prohibited
  • Any unauthorized access to your account must be reported to us immediately
  • Contact details must be updated if they change

2.4 KYC Verification: Prior to withdrawals or large transactions, dxwin reserves the right to verify a member's identity. This may require a national ID card, passport, or other government-issued document.

Section 3

Deposit & Payment Terms

Dxwin supports the most popular payment methods in Bangladesh. Below are the key terms and conditions for deposits:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash৳500৳ 50,000Instant
Nagad৳500৳ 50,000Instant
Rocket৳500৳30,000Within 5 minutes
Bank Transfer৳ 1,000Unlimited1–3 Business Days

Deposited funds may only be used for gaming purposes. Depositing via a third-party bank account or payment method is strictly prohibited — only payment methods registered in your own name are permitted.

Deposits are generally non-refundable once processed. If you encounter any issues, please contact support immediately. dxwin uses system records as authoritative evidence in any chargeback or payment dispute.
Section 4

Withdrawal Terms & Methods

The following conditions apply to withdrawing winnings and deposit balances from dxwin:

  • Your account must be fully verified (KYC completed) before withdrawals can be made
  • Withdrawals can only be made to a payment method registered in your own name
  • Wagering requirements must be met before bonus funds can be withdrawn
  • Minimum withdrawal amount is ৳1,000
  • Daily withdrawal limits are determined by your account tier

Once a withdrawal request is submitted, dxwin will process it within 15 minutes to a maximum of 48 hours. However, large withdrawals or suspicious activity may require additional verification. dxwin reserves the right to temporarily hold and review any withdrawal request.

Section 5

Bonus & Promotion Terms

Dxwin offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the respective bonus offer page. General bonus terms are outlined below:

5.1 Welcome Bonus: New members can receive a welcome bonus of up to 100% on their first deposit. A minimum wagering requirement of 20x must be met to use this bonus. The requirement must be fulfilled within 30 days of receiving the bonus.

5.2 Reload Bonus: Weekly or monthly reload bonuses are available for regular members, with wagering requirements typically ranging from 10x to 30x.

5.3 Cashback: Cashback bonuses are generally withdrawable directly without any wagering requirement. However, specific promotions may have their own conditions.

Bonus abuse — including using multiple accounts to claim bonuses or bonus washing — is strictly prohibited. If detected, the bonus and any associated winnings will be forfeited.

5.4 Bonus Usage Restrictions: Certain games may be restricted when playing with bonus funds. The eligible games list is specified on each bonus page. Placing bets above a certain stake level during an active bonus may result in the bonus being voided.

Section 6

Gaming Rules & Policies

All games on dxwin operate using RNG (Random Number Generator) technology, ensuring every outcome is completely random. This system is regularly audited by independent third-party companies.

Important Gaming Rules:

  • If a game result is voided due to a technical error, dxwin reserves the right to refund the stake for that bet
  • If a game is interrupted due to disconnection, the outcome will be determined based on the system records
  • In Sports Betting, cancelled matches will result in a full stake refund
  • dxwin reserves the right to modify the rules of any game with advance notice
  • Any winnings obtained by exploiting a software bug or glitch may be voided

In Live Casino games, the dealer's decision is final. In the event of any technical issue, the game's video record will serve as evidence.

Section 7

Prohibited Activities & Conduct

The following activities are strictly prohibited on dxwin. Violations will result in immediate account closure, and your balance may be forfeited:

Fraudulent Activity
  • Creating Multiple Accounts
  • Using Another Person's Identity
  • Software Hacking or Bots
  • Game Manipulation
Bonus Abuse
  • Bonuses Across Multiple Accounts
  • Bonus Abuse Strategies
  • False Promotional Claims
  • Chargeback Fraud
Financial Crime
  • Money Laundering
  • Funds from Illegal Sources
  • Third-Party Payment
  • Prohibited Transactions
Platform Abuse
  • Attempted System Attack
  • Via VPN from a restricted country
  • Abusive Behaviour
  • Account Sale
Section 8

Responsible Gaming Policy

Dxwin firmly believes that gaming should be for entertainment purposes only. We are committed to preventing problem gambling, and the well-being of all members is our highest priority.

Dxwin provides the following responsible gaming tools:

  • Deposit Limit: Daily, weekly, or monthly deposit limits can be set
  • Loss Limit: You can set a maximum loss limit for a given period in advance
  • Session Limit: You can set a limit on your continuous play session duration
  • Cool-down Period: A break of 24 hours to 6 weeks can be taken
  • Self-Exclusion: Permanent self-exclusion is available for a period of 6 months to 5 years
If you feel that gaming is getting out of control, please reach out to us. Our dedicated team is ready to help. To learn more, visit our Responsible Gaming View page.
Section 9

Account Closure & Suspension

Dxwin reserves the right to close or suspend an account without prior notice under the following circumstances:

  • Any breach of these Terms & Conditions
  • Suspected Fraudulent Activity
  • Suspicion of Money Laundering
  • At the member's own request
  • After extended inactivity (18 months)

Members who wish to close their account may contact support. You will be given the opportunity to withdraw any remaining balance before closure (unless the account is being closed due to fraud).

Section 10

Dispute Resolution Process

For any dispute or complaint, please contact our support team first. We typically resolve all complaints within 48 hours.

Dispute Resolution Steps:

  1. Submit a complaint via live chat or email
  2. Our team will provide an initial response within 48 hours
  3. Up to 7 business days may be taken for investigation if required
  4. Unresolved issues will be escalated to higher authorities
  5. In all disputes, dxwin's system records serve as the final and conclusive evidence
Section 11

Changes & Updates to Terms and Conditions

Dxwin reserves the right to update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions. We therefore recommend reviewing the latest terms regularly.

Keep your email address and phone number up to date so you're always the first to know about any changes to our terms. The date of the latest update is always displayed at the top of this page.
Section 12

Contact Information & Support

If you have any questions about these terms and conditions or need assistance, please contact us:

Live Chat
Available 24/7
Email
support@dxwin.ws
Response Time
Average 3 minutes

Done reading the terms? Start playing now!

Register at dxwin — for a safe, transparent, and enjoyable gaming experience.

Frequently Asked Questions

Terms & Conditions FAQ

You must check the "I have read and agree to the Terms & Conditions" box during registration — without it, your account cannot be created. Reading the terms before signing up is mandatory. If anything is unclear, please contact our support team.

Yes, members will be notified in advance via their registered email or SMS for any significant changes. Please keep your contact details up to date at all times.

For minor violations, dxwin may issue a warning. However, serious breaches may result in account suspension. If you make a mistake, please contact support immediately.

If you disagree with any of the terms, we recommend that you do not use dxwin's services. However, if you need clarification on any term, please contact support — we will be happy to explain in detail.
📋

Read all the terms? Start playing with confidence

A safe, transparent, and enjoyable gaming experience awaits you at dxwin.

বাংলা